Support

Email [email protected]. A person reads it, usually within a day or two.

What helps us help you

For a bank connection problem, the name of the bank and roughly when you tried are usually enough for us to find it. Please do not send account numbers or passwords. We never need them, and we will never ask you for them.

Common questions

A bank will not connect

Some banks require us to be registered with them one by one, and that approval is not ours to grant. If a bank fails at its own sign-in page rather than rejecting your password, that is usually the reason. Tell us which bank and we will say where it stands.

A transaction is missing

Banks report at their own pace, and a card purchase can take a day or two to reach us. Recent purchases often appear as pending first, and the amount can still change until your bank settles it.

Deleting your account

From your account settings. It removes what is held for you rather than flagging it. Some banks also keep their own record of the permission they granted, and the privacy page says what to do about that.

Reporting a security problem

Please write to [email protected] rather than posting it publicly, and give us a reasonable window to fix it first. We will not take legal action against anyone reporting a genuine finding in good faith.